Case Studies

Found Payara Server to be more frequently updated and more reliable.
Achieved 99.9999% availability.
The commercial support was fast and effective in solving issues.
Enabled the move to an 100% cloud-native architecture in less than a year.
Cloud-native deployment with Payara was low maintenance and highly portable.
In three years since moving to Payara Server Enterprise, Rakuten Card hasn’t faced a single production issue.

Customer minimised the learning curve and avoided code changes in migrating from GlassFish to Payara Server
Out-of-cycle patches were provided for more important issues to fix problems quickly
Thanks to Production Support, all major blocking issues have been resolved and newly found bugs are dealt with appropriately
Knowing that Payara Services offer a guarantee of 10 years of support for the Payara Server 4.x branch ensures a stable basis for BMW Group ‘s applications

Showstopper issues resolved via Migration & Project Support enabling successful migration from GlassFish to Payara Server
Critical customer facing web applications delivered with added confidence of 24/7 Production Support
Responsive support services provided quick access to patches and fixes
Explored the benefits of screen-sharing support, Support Portal and flexible options and pricing for multiple server environments and clusters

Successful migration from GlassFish to Payara Server
Reliable & fast-acting Support Service for mission critical infrastructure
Access to the Features & Stability Streams enabled easy integration to the full development cycle
Reduced problem-solving time for multiple projects

Very fast reaction time for support tickets raised
All issues are resolved quickly and smoothly
The Support Portal is easy to use
iTAC are confident that they can get a quick resolution for potential bugs and issues in their production environment from the Payara Support Team

After successful migration from GlassFish to Payara Server, Zellis obtained a Payara Enterprise Unlimited 10×5 Support contract to increase availability of their services and speed up issue resolution time.
Zellis experiences same-day-responses to their support requests, often within one to two hours.
Support issue resolution as a result of having Payara Enterprise Support has decreased from several days to a matter of hours.
Relying on Payara Enterprise Support enables Zellis to provide 24/7 availability of their HR and payroll software to customers.

DPD struggled to hire extra support staff with GlassFish skillset to maintain over 100 APIs connecting systems and integrating with customer applications
DPD migrated to Payara Server and obtained Payara Enterprise support for same-day response times and stability
DPD enjoys providing an improved customer experience for their customers

Hermes migrated from IBM Websphere to GlassFish to Payara Server 4
Hermes requested and received a new monitoring feature in Payara Server 4
Hermes moved into production 100 days earlier than planned with help from Migration & Project Support
Hermes moved business-critical applications to the cloud with 30% faster performance and reduced costs

Hyperwallet uses Payara Server to host business-critical applications
Hyperwallet requested a configuration review of their Payara Server installation
Payara Accelerator consultants completed 70 checks of Hyperwallet’s installation
Payara Accelerator discovered possibilities for up to 25% improvement

FlexiSAF was spending too much time trying to get GlassFish to work and needed a better option
FlexiSAF provides innovative solutions to 500 schools in Nigeria
They were challenged by JPA data caching and needed a distributed caching system
Payara Server Enterprise offers a Data Grid with distributed caching
Domain Data Grid reduces costs, handles jPA data caching, and resolves data from user sessions