Payara Platform Enterprise 4 in Lifetime Support Lifecycle

Learn more about the Lifetime Support Lifecycle for Payara Server & Payara Micro Enterprise 4

Our innovative, new Lifetime Support model is a new phase of our Support for Payara Platform Enterprise 4.

The Payara Platform 4 Lifetime Support Lifecycle Policy and subscription ensures longevity of your Payara Platform 4 investment. You can continue to receive enterprise-grade support for highly customized workloads on your mission critical systems in a context that has limited downtime tolerance.

However, we strongly recommend you that you start to Plan Your Migration from Payara Platform 4 to Payara Platform 5 or 6 now.

Who Does This Payara Platform 4 News Affect?

This news will be of interest if you are:

An existing Payara Platform 4 customer (with legacy systems that are heavily integrated with Payara Server Enterprise 4 or Payara Micro Enterprise 4) who wants support to remain on version 4 for now and upgrade at a later date
A GlassFish 4 (or below) user who wants enterprise-level support for business critical applications
A Payara Platform Community 4 user looking for enterprise-level support

For you, we are providing support that lasts the lifetime of both Payara Platform 4 products to maintain the stability of your production environment.

Payara Platform 4 Enters the Lifetime Support Stage of Extended Support in First Quarter of 2025

At this point, quarterly platform updates will stop. This means there will be no new features, enhancements, or APIs added – only fixes.

Customers are advised to have contract agreements covering Payara Platform 4 extended support before January 2025. Otherwise, no support assistance (covering Payara Platform 4) can be provided to clients still using Payara Platform 4 without this extended support package.

Webinar

Ensuring Long-Term Stability with Payara Platform 4 Lifetime Support

Are you ready for the future of your mission-critical Java EE applications?

Join us as we introduce our new Lifetime Support model for Payara Platform 4. Learn how this new offering can provide peace of mind and ensure the continued stability and security of your business-critical Java EE applications.

WATCH ON-DEMAND

Key Points About Lifetime Support for Payara Platform 4

To access the Lifetime Support model for Payara Platform 4, you will need to purchase a subscription, renewable annually. This is the case whether you are an existing Payara Platform 4 customer or a completely new Payara Platform 4 customer with no previous Enterprise subscription.
- For Lifetime Support, you will pay 25% on top of the normal subscription.
- For new customers who want to adopt or migrate to Payara Platform 4 in the first quarter of 2025, you will incur an additional, mandatory Payara Accelerator fee (of 100 units initially).

Your Lifetime Support subscription can be renewed annually in your organizational Zendesk profile. This subscription will enable you to receive support for existing and future tickets.
Your existing Nexus account will be assigned a new role that provides you with access to the Payara Platform Enterprise binaries for the major version entering Lifetime Support (4).
Lifetime Support is only possible while the related Java version is also supported (that is until December 2030). Azul Platform Core binaries that correspond to the major JDK version are no longer being released. Once the corresponding JDK version reaches its End of Life, Lifetime Support for Payara Platform 4 would end automatically. For further information, see the Azul Product Roadmap.
Payara Services will review and renew the Lifetime Support policy annually.

What’s Included for Payara Platform 4 Support Customers in Each Lifecycle Stage?

Full Support

Quarterly feature releases with:
- New features & capabilities
- Enhancements
- Added APIs

Monthly patch releases
JDK support through Azul
Backported fixes
Hot fixes
Platform certifications

Maintenance Support

Monthly patch releases
JDK support through Azul
Backported fixes
Hot fixes
Platform certifications

Lifetime Support

Essential security fixes
Some bug fixes submitted via Zendesk as determined by Platform Development

Read the full Payara Platform 4 Support Lifecycle and End of Life Policy.

If you have any questions about Lifetime Support, please talk to your Customer Success Manager or email sales@payara.fish for further information.

Plan Your Migration from Payara Platform 4 to Payara Platform 5 or 6

If you are running business critical applications on Payara Platform 4 in a production environment and want to continue receiving new features and enhancements, you should upgrade to Payara Platform 5 or 6.

We recommend that you start considering your migration strategy now.

Why You Should Upgrade from Payara Platform 4 to Payara Platform 5 or 6

Migrating to Payara Platform can help you to operate a modern and secure application server environment that addresses the latest security vulnerabilities. In addition, you can:

Benefit from all the latest new features of Payara Platform 5 or 6 including:
1. Cloud-native architecture designed to integrate with Microsoft Azure, Amazon AWS, and Google Cloud Platform for maximum scalability
2. Integrated Data Grid to simply the creation of clusters ensuring high availability even under heavy traffic and data volume
3. Support for Jakarta EE 10 and MicroProfile 6.1
4. Monitoring and diagnostics tools for a comprehensive view of all MicroProfile and application-level metrics
Avoid having to worry about whether the Java version related to Payara Platform 4 is also supported
Get access to all the latest hotfixes and backported fixes
Have options to deploy the latest cryptographic algorithms, strongest certificates, and latest Zulu JDKs
Select from the flexible compatibility of many authorization and authentication APIs
Avoid the additional fee for the Lifetime Support model and a forced upgrade later with this overall less expensive option

If you’re coming from GlassFish, you’ll notice this additional flexibility in a fully support commercial runtime:

Bundled Azul JDK license
Support for Microservices distribution, Docker images, Studio Code
Choices around automation options for configuration, integration or dependencies
Health Check, Notification Server, and Request Tracking monitoring and alert tools
Automation Assistance for server configuration

For peace of mind, our Services team is ready to guide you through this upgrade, help you migrate from another solution, and conduct all the necessary reconfigurations.