We received guidance through Professional Support on Payara Server clustering features as web session and EJB which contributed to a quick resolution of our issue. We were impressed not only by the level of support but also with the speedy replies following up our phone session.
Michael Malzer, Lotto Niedersachsen May 2017
iTAC Software is happy with the level of commercial support Payara has provided to our company since 2015. All tickets raised were fast resolved, we are certainly pleased with the Payara developers team reaction time.
Frank Meilinger, iTAC Software May 2017
Overall my client is happy with the level of Payara support received in the past 2 years. For us the two main benefits of having the commercial support is being able to supplement staff during production and also as an extra factor to ensure we are operating in accordance to the PCI compliance.