Stable & Fully Supported Software
Always open source and production-ready. Download a production-ready version of Payara Server or Payara Micro.
Get support directly from Engineers. No outsourced help desk.
Worldwide adoption. Trusted by global companies, including some from the Fortune 500 list.
Enjoy a 10-year software lifecycle. No need to upgrade a year or two after you implement a Payara solution.
Monthly releases, bug fixes, and patches. Rolled into Payara Enterprise products making Payara Server the best option for production Jakarta EE (Java EE) applications and Payara Micro the best option for containerized Jakarta EE applications.
Security alerts and fixes. Receive notification of security issues and fixes in all versions of the Payara Platform.
Included with Payara Enterprise Subscriptions
Choice of Support Options
Migration & Project Support
Payara Migration & Support engineers assist customers with Payara Server or Payara Micro during development projects before going to production, or provide assistance with the application server migration process.
24×7 Support Option
Best for customers running mission critical environments that need rapid response times to critical incidents.
Includes support 24 hours a day, 7 days a week for Priority 1 issues, with 1-hour response time.
10×5 Support Option
Best for customers running non-mission critical environments only requiring business hours support.
Includes support 10 hours a day, 5 days a week, Monday to Friday, with 4 hours Priority 1 issues response time.
|Access to Customer Hub||Raise tickets for bugs, incidents or questions related to Payara Server or Payara Micro, including any general questions you may have about configuration, deployment, security, monitoring and troubleshooting.|
|Private Customer Knowledge Base||Full access to our growing Knowledge Base of common problems, user guides, patch notes and more.|
|10-year Software Lifecycle||10 years of support and a well-defined software lifecycle model to maintain the stability of your production environment.|
|Stability||Exclusive access to monthly releases of Payara Server and Payara Micro including crucial fixes and patches. New features are added once they are stable and ready for production use.|
|Hot Fixes||A Hot Fix is a patched module, or modules, of Payara Server which we can provide to you if an urgent solution is required. These personalized fixes enable you to get a rapid problem solution for your current version of Payara Server running in production.|
|Backported Fixes||Request specific fixes for backporting to the version of Payara Server and Payara Micro you use in production where possible.|
|Critical Security Fixes||Receive rapid notification of Security Fixes and Hot Fixes for urgent security issues.|
|On-boarding Assistance||Optional introductory call giving you and your team an overview of how to raise tickets, access monthly patch releases and clarify any questions you may have about using the included features of Payara Enterprise.|
|Live, Phone, & Screensharing Support||Our Support Engineers can work with you to quickly diagnose and resolve issues.|
|Unlimited Tickets||There is no limit on the number of tickets that you can raise during your support contract.|
|Fully Supported Production Binaries||Exclusive access to extensively tested, fully supported binary builds of Payara Server and Payara Micro.|
|Full Support on Ecosystem Components||Receive full support for a growing number of Payara integration components including Maven plugins, Cloud Connectors, Docker images and IDE connectors.|
|* OpenJDK Support||You will benefit from Payara’s partnership with Azul, providing you with access to use Zulu Enterprise - Fully-Supported Builds of OpenJDK - with Payara Server and Payara Micro.|
Add-On Consultancy Services
Payara Accelerator consultancy services for Payara Enterprise customers will accelerate your Payara Platform deployment, migration, or business growth through customized infrastructure improvements and solutions.
Solutions are designed based on your specific needs. Typical consultancy engagements include migration or application server upgrades, health checks of your architecture, configuration reviews, monitoring, troubleshooting or performance tuning.