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Growing our Payara Service team – Meet Felix and Elif!

Payara offers a choice of 24×7, 10×5, or Migration & Project Support provided by directly by our Jakarta EE / Java EE expert engineers. As we grow, that means our Service team grows too. We’ve recently welcomed Felix – from Romania but living in Wales, UK – and Elif – based in Ankara, Turkey – to our team.

It is a common misconception that service team members have no technical knowledge, they both explain!

They will be providing customers with the top level support we are known for. Read their Q+A:

Felix 

What energises you at work?

Felix in his new Payara t-shirt

Caffeine, learning new skills on the job, and anything that stimulates my curiosity.

What are you looking forward to about working at Payara?

I am very excited to meet the rest of the team that I am going to work with, and I am looking forward to learning as much as possible from the daily tasks and from fellow Payarans (or “steal some profession”, as we say in my country).

What’s the biggest misconception people have about your role?

The biggest misconceptions are: that the job has nothing to do with programming and that the clients I am going to assist are not technically literate.

What’s the top destination that you’ve visited?

Santa Eulària des Riu, Ibiza is everything you ever wanted from Ibiza island without paying an arm and a leg for a lovely holiday.

What are some of my favourite hobbies outside work?

I love to cycle around the Gower peninsula during weekends, and if the weather is bad I love to play grand strategy video games. I love cycling because I find it the most efficient transportation system in a place where buses come every 1 1/2 hours, and I love grand strategy games because they offer unique challenges that can’t be replicated by other game genres.

How does it feel to join Payara as my first full-time job after university?

It is probably one of the best places a recent graduate can be. I feel that during my first two weeks at Payara I had the opportunity to learn so much about the team, the product and the company. I am looking forward to getting more involved in the day-to-day activities and matching my skills with the rest of this talented team.

Elif 

Elif in a bar

What energizes you at work?

A work environment where I can express myself, and enjoy working with my team mates, and learning more and more every day.

What’s your go-to productivity trick?

I make a list of all the things I have to do within the day, and because striking out the ones I have completed gives me so much motivation, I continue until the list is completed.

What are you looking forward to about working at Payara?

I look forward to being a part of the Payara team that I have dreamt of. I believe Payara will help me better myself, and I look forward to contributing to Payara and making it better than it already is.

What’s the biggest misconception people have about your role?

The biggest misconception about frontline support engineers is that people believe we do not do anything technical and just reply to their tickets.

What’s a favourite destination that you’ve visited? Where would you like to visit?

My favourite location is Niagara Falls. The scenery left me wonderstruck even at the age of 12 when I first visited. The place I now want to visit is the UK. My latest dream location is visiting the Payara office located in Malvern, United Kingdom

What are some of your favourite hobbies to do outside of work? Why do you enjoy them?

I love learning new languages. I feel as if the more languages I know, the more I can interact with others and learn more about their culture. As a person who loves travelling, I want to learn the most I can about the places I visit and their culture.

Have you worked remotely before? How did you find it?

After the pandemic, like in many countries, remote work started in my country. We completed my internship process completely remotely. The world is changing! As employees, I think we should keep up with the new order. Personally, I think that working remotely brings flexibility and agility and increases my productivity even more. I also think that it would be very beneficial for people to use the time spent on the road more efficiently. Finally, as an environmentally conscious person, I am very happy to be able to work without making a negative contribution to global warming due to unnecessary travel in this age of technology.

We’re currently recruiting! Check out our open roles:

https://www.linkedin.com/careersite/payara

Topics: Fish Food, Payara Life

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